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The second edition of the Hyderabad Retail Summit (HRS), hosted by the Retailers Association of India (RAI), took place on April 19, 2023, at the Hotel ITC Kohenur in Hyderabad. Presented by Ratnadeep and powered by National Mart, the event aimed to help retailers find the right partners to elevate their retail businesses.
Kumar Rajagopalan, CEO of RAI, spoke about the summit's objectives, emphasizing the importance of bringing together retailers and retail service providers to discuss industry trends, new ideas, and innovations. He also highlighted how technology is rapidly changing retail in the country and stressed the need for retailers to embrace these changes to stay competitive.
The event was honored by the presence of Dr. Jayesh Ranjan, Principal Secretary of Industries and Commerce Department and Information Technology, Electronics, and Communications (ITE&C) Department, Government of Telangana. Dr. Ranjan's participation underlined the government's commitment to supporting the retail industry's growth and development in the region.
The Hyderabad Retail Summit 2023 served as a valuable platform for retailers, mall owners, and service providers with technology and logistics capabilities to come together, exchange ideas, and explore opportunities for collaboration. As the retail industry continues to evolve, events like HRS play a crucial role in fostering innovation and equipping businesses with the tools and partnerships necessary to thrive in a competitive market.
The event was honored by the presence of Dr. Jayesh Ranjan, Principal Secretary of Industries and Commerce Department and Information Technology, Electronics, and Communications (ITE&C) Department, Government of Telangana. Dr. Ranjan's participation underlined the government's commitment to supporting the retail industry's growth and development in the region.
Dr. Jayesh Ranjan emphasized the role of knowledge sharing in driving advancement. He discussed the recent decision by the Government of Telangana to allow stores to remain open 24x7 at the request of retailers and consumers. He also acknowledged the responsibilities involved, such as meeting safety expectations set by the government and law enforcement.
He also highlighted the partnership between the Government of Telangana and the Global Linker program, which has onboarded 8500 small retailers to expand their brick-and-mortar businesses online. He compared the program's local efforts with ONDC's national-level initiatives.
Additionally, Dr. Ranjan noted that Telangana leads India in per capita income and growth, with a 130% increase since the state's formation. He praised Hyderabad's innovative atmosphere and encouraged retailers to explore opportunities in Tier-2, Tier-3, and semi-rural areas. He called for a retail revolution in Telangana and urged RAI to partner with the government to promote rural development, focusing on local sourcing and supporting local producers, particularly in food sourcing.
Susanne Pulverer, CEO and Chief Sustainability Officer of IKEA India, expressed pride in partnering with RAI and commended their efforts in fostering the development of India's modern retail sector. She mentioned IKEA's future expansion plans for Telangana, where the company opened its first Indian store in 2018, and their commitment to improving everyday life through affordable, well-designed, and sustainable products.
Avnish Kumar, Managing Director of Neerus Ensembles, described Telangana as a young state with ambitious aspirations. He recognized the state's accomplishments over the past 5-7 years, including attracting the best and biggest global brands to Hyderabad. Kumar credited RAI's support for bringing together like-minded retail giants to share knowledge and experience, helping to make Hyderabad an attractive destination for national and international brands across all retail segments.The Hyderabad Retail Summit (HRS) 2023, hosted in-depth panel discussion on topics such as The Art of Retail Strategy: Balancing Innovation and Tradition, Staying Ahead of the Curve: Adapting to Changing Retail Technology, and Navigating CX: Building Loyalty Through Customer Experience.
Sharing valuable insights on these panels were some prominent faces of the retail industry in the region, namely Gautam Gupta - MD & CEO, Paradise Food Court; Muskaan Dadu - Managing Partner, Dadu's; P Jayakumar - CEO, Apollo Pharmacy; Vikash Hisariya - Managing Director, Vishal Peripherals, among others.
The Hyderabad Retail Summit 2023 served as a valuable platform for retailers, mall owners, and service providers with technology and logistics capabilities to come together, exchange ideas, and explore opportunities for collaboration. As the retail industry continues to evolve, events like HRS play a crucial role in fostering innovation and equipping businesses with the tools and partnerships necessary to thrive in a competitive market.
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